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When people talk about “optimizing for AI,” they make it sound way more mysterious than it needs to be. A lot of what helps AI understand your business is the same stuff that helps actual humans understand your business. Clear messaging. Updated information. Specific language. Easy-to-find answers. I talked about this on a Storyblok webinar yesterday with three other marketers, and one thing kept coming up: AI cannot confidently describe, recommend, or surface your brand if your website is vague, outdated, or trying too hard to sound clever. So if you want your website to work harder in an AI-search world, here are a few places to start. 1. Be clear, not clever. AI loves clarity because clarity is easy to interpret, summarize, and repeat. (Humans like that too, by the way.) If your website says something like, “Helping mission-driven businesses reach their goals,” ummm, WTF does that mean?! What kind of businesses? What goals? What do you help them do? How? The clearer you are, the easier it is for AI tools to understand who you serve, what you offer, and when to mention you. 2. Add an FAQ section. FAQs naturally match the way people search and the way AI tools answer. They create clean, direct language around the exact questions your customers are already asking. Think:
If people ask it in real life, it probably belongs on your website. 3. Make sure everything is updated. If your website still lists old services, outdated team info, broken links, expired offers, or a version of your company from two years ago, that is what AI may pull from. This matters more than people realize. 4. Be specific. Christina, isn't the same thing as what you said in your first point? Let me say it another way because sometimes y'all don't listen. This is not the time for fluffy copy that could apply to literally anyone. AI needs concrete details. Instead of saying: Say: That gives AI something real to work with. It also gives your potential customers a much faster path to understanding whether you are for them. 5. Use plain language around your services. AI pulls from pages that make it easy to identify what a business actually offers. If your service names are too branded, too abstract, or too cute, you are making it harder. You can still have personality, just make sure the straightforward version is there too. In other words, don’t make AI work harder than it has to. 6. Create pages for the things you want to be known for. That could mean:
AI is more likely to pull and trust information that is clearly organized and easy to trace back to a dedicated source. 7. Show proof, not just claims. So if you say you’re the best, innovative, leading, trusted, or results-driven... cool. Every website says that. What helps more is proof:
The more grounded your claims are, the easier they are to trust and repeat. 8. Keep your website structure clean. That means clear headlines, useful page titles, obvious navigation, and content that is broken into sections instead of giant walls of text. Basically, if your website feels easy to skim, it is probably easier for AI to understand too. 9. Make sure the same facts show up across your site. Consistency matters. Your positioning, services, audience, and differentiators should line up across your homepage, about page, services pages, bios, and FAQs. 10. Publish content that answers real questions. Not filler. Not keyword soup. Not “7 Tips for Tuesday” content. Useful content that answers the questions your buyers are already asking and gives AI better context for what you know and why your brand is relevant. So no, you do not need to turn your site into a bland little machine manual. But you do need to be clear, current, and specific enough that both people and AI can quickly understand what you do and why it matters. Honestly, it's just going back to basics and remembering that less can be more. If your website still sounds good but says very little, now is probably a good time for a cleanup. So, because you know I love a tangible takeaway, what is ONE THING you will do to update your website this week? I know it's Thursday, but work with me here. I said ONE thing. Christina PS. I just got back home from Columbus, Ohio (love that place), where I threw my sister a taylor Swift themed bridal shower. |
Learn step-by-step how businesses are earning media exposure (without ads) from a TV reporter turned PR agency owner every Thursday.
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