The weird, wonderful mystery of why people buy stuff


Let’s talk about the trickiest thing in marketing: figuring out why someone actually buys something.

Sure, you can dive into your Google Analytics dashboard, click through some UTM links, and feel very data-driven and powerful.

Maybe you even track conversions with military precision. Love that for you.

But here’s the truth: sometimes the reason someone buys has nothing to do with the clicks.

Sometimes it doesn’t start in Chrome. Or Safari. Or anywhere near a website.

Sometimes the journey started a week ago... on a park bench... after a friend whispered, “You have to try this.”

Or maybe it was a TikTok you liked in passing, forgot about, and then circled back to at 11:37 pm on a Thursday. (No judgment.)

Not everything can be tracked. Not everything makes sense in a spreadsheet.

For example, my pink-powered book purchase

I thought I was over the fake dating trope in my romance novels (even though, let’s be real, they’re always amazing). So I skimmed the description of Summer in the City and went, “meh.”

But then I kept seeing the author pop up on social media. Doing the cutest stuff. Wearing adorable outfits. Giving off full-on Elle Woods energy in the best way.

At one point, I’m pretty sure I saw her outside a hot pink food truck.

The next thing I knew? I bought the book.

Not because of the plot. Not because of a retargeting ad. But because the PR was vibes.

Unless I told her, the author would never know. Her publisher will definitely never know.

I literally bought a book because the author was wearing the perfect pink outfits on her book tour.

And then, to really commit, I bedazzled the book. (It’s giving ✨brand loyalty✨.)

So here’s the takeaway:

People don’t always buy because of what you said in an ad.

They buy because of a feeling. A vibe. A moment. A mood.

And that mood might’ve been set by something totally untraceable in the world of analytics.

So keep showing up. Keep being your brand. Keep doing cute stuff.

P.S. If you’ve ever bought something for a completely unhinged (but valid) reason, I wanna hear it. Seriously. Hit reply.


Become a Media Maven

Learn step-by-step how businesses are earning media exposure (without ads) from a TV reporter turned PR agency owner every Thursday.

Read more from Become a Media Maven

I saw something on LinkedIn that made me do a double-take… “In 2026, boring PR is going to win.” Not catchy. Not cinematic. Not spicy. Boring. Wins. And honestly? It makes sense. Let’s break it down. Because this isn't just a PR thing. This is a content strategy. What does “boring PR” even mean? Headlines that are just questions people actually ask (think SEO without the fancy tools or what you’d find in an “Answer the Public” query) This is what performs now. Not just for media. Not just for...

Pitches and press releases are not the same thing. Not even close. One is like a DM. The other is a company memo. A pitch is the “why.”Why someone should care.Why they should cover your book.Why your story matters right now. A press release is the “what.”What happened.What the book is.What your company did on Tuesday at 3:27pm. Think of it like this: Pitch = Dating Profile Bio It’s charming, short, and gives people a reason to swipe right (aka cover your story). Press Release = LinkedIn...

Here’s the thing about pitching the media… they usually don’t respond. At all. I’ll spend time putting together what I think is a killer pitch, hit send, and then… tumbleweeds. My inbox is just sitting there like, “Nice try.” And on the rare occasion you do get a response? It’s often, “Sure, we’ll cover this for $$$.” Basically, an ad. But without any of the real details you’d expect if you were actually buying advertising… no demographics, no reach, none of the things a legit ad salesperson...